6 items you should look for in an online job board

Online job boards are an important tool in the human resource management tool box. This makes it important to select the right job board for the right job opportunity. Below are the 6 items our feasibility studies told us are important to our clients:

1. The job board should have strong Search Engine Optimization (SEO)—it should list in the first few positions on Google, Yahoo, Bing, etc. This is so those looking to fill your organization’s particular opportunity can easily find it.

a. For example, type “Los Angeles nonprofit jobs” into Google and LANonprofitCareers.com should be in one of the first 5 positions.

2. Ideally, the job board should specialize in a sector or, even better, subsector. General job boards tend to be more expensive, less localized, and pull in more inexperienced job seekers.

a. For example, HollywoodCareers.net specializes in entertainment jobs. HollywoodCareers does a wonderful job of pulling in those in the entertainment industry.

3. You should be able to contact a live person should you need to…even after hours. That includes the job board’s administration, customer service, as well as live chat. Without it, it takes too long to resolve problems.

a. Some job boards don’t even have a phone number listed on their website.
b. Some job boards only allow customers to email concerns, questions, or comments which aren’t monitored regularly.

4. The job board should not only and obviously list your jobs on their job board, but they should partner with other job boards to list your jobs on other sites. This gives your job opportunity more exposure.

5. The job board should have a strong social network presence with Linkedin, Twitter, and Facebook.

a. The job board should at least post your jobs on the primary social networks.

6. Paying the job board should be flexible and not only require credit cards.

At LANonprofitCareers.com, we have worked hard to make sure we have all six characteristics in our job board—high SEO, subsector specialization: nonprofit; live people and after-hours coverage; partnerships with other national job boards; a strong social network presence; and flexible and other-than-credit-card-payment options.

My Top 10 Items in an Executive Welcome Packet

Once the job has been offered and accepted, it is important to offer the proper welcome packet for the new executive—it sets the tone you intend. My favorite items to include in the packet are the following:

  1. Letter from CEO or Board Chair
  2. Organization chart
  3. Gift with organization logo (notebook, pen, coffee mug, etc.)
  4. Book or DVD meaningful to the organization
  5. Benefits enrollment information and forms
  6. Code of ethics
  7. Parking instructions
  8. Schedule of first week
  9. Bios of leadership team
  10. Keys to office, etc.

My 6 Favorite Interview Questions

 

1. Why are you the best person for this job?
    • This question lets you see how confident, learned, and sensitive the candidates are.

2. What are your challenges?
    • This question helps reveal the honesty of the candidates.

3. What do you know about our industry and our organization?
    • This question helps you determine the candidates’ seriousness in the position.

4. Describe a project in which you feel you went beyond the call of duty.
    • The question helps you see how the candidates see themselves.

5. Describe a time where you had to deal with conflict on the job.
    • This questions helps reveal how the candidates deliver bad news.

6. What salary are you seeking?
    • This question helps you see how the candidates handle a premature question?

8 important items to consider when posting online job listings

As the economy appears to be heading in the right direction, many organizations in the three sectors of American society—nonprofit, for-profit, and government—are planning to increase their employee base.  For many, it has been at least three years since this has occurred. So, as a job board that actually posts and consults on job listings for its clients, these are the 8 most common areas of concern we see:

1.  Post in sector-centric job boards

If you are posting the opening on only one job board, and if it is a for-profit job, list the job listing on a for-profit or general centric job board.  If the opening is a government job, list the job listing on a government-centric job board. If the opening is a nonprofit job, list the job listing on a nonprofit-centric job board. This may seem somewhat obvious, but many don’t appear understand the significance of posting on sector-centric job boards.  There are several advantages to this:

  • People who tend to apply often have a firm grasp of what the job entails.  For example, “Development” means fundraising in nonprofits, while it can mean project management or construction in the for-profit sector, jargon is replete within the sectors.  Applicants tend to have more experience and education in the areas of interest.
  • Sector-specific job boards tend to be less expensive.

2.  Depending on your range, post in regional or national centric job boards

If you are posting on only one job board and you are conducting a national search, it’s best to post on a national job board.  If you are posting on only one job board and are looking for local talent, it’s best to post on a local job board. If you have the budget, resources, and time, do both for maximum coverage.  But, if you have a limited budget, resources, and time, I suggest using a local job board to find local talent with an understanding of the way things are done locally.

3. Give an overview of the organization and state the mission statement if possible

An overview and/or a mission statement will help ensure an initial proper fit, as some individuals are not meant for every organization. Don’t forget this as this is your best initial screening, as individuals will often self-select whether they can even get behind your mission or organizational philosophy. It’s better to find this out before scheduling an interview.

4. Clearly state the job description, but don’t try to cover every aspect of the job

Give a clear general overview of the job description covering the most important responsibilities but don’t attempt to cover everything as you want to leave yourself some wiggle room during the hiring process in case you need to hire out of the box a little.  Yet, keep in mind wiggle room you leave your organization is also wiggle room you leave the applicants.

5. Clearly state the minimum requirements, but don’t attempt to cover every minimum requirement

Cover the big ones but leave your organization room to expect the obvious minimum requirement you shouldn’t have to list in the job description.  Many organization will add something like, “Other minimum requirement will be added as deemed by management.”

6. List your web address

Listing your web address will allow candidates to obtain a better feel for your organization through visiting your website.  Access to more information is better than less information.  

7. State how you want to be contacted. If you don’t want phone calls or faxes, say so

If you don’t indicate you don’t want phone calls or faxes, you’ll likely get them as you’ll be surprised at how resourceful candidates can be, even if you don’t list your number.  So, be clear how you want to be contacted. And, if it is through email, make sure you do the following:

  • Have a canned email response, preferably an automatic response letting candidates know how and when they will be contacted
  • State how you want the subject line addressed—the subject line should have the job title in it.

If you are accepting phone call and faxes, assign someone to be responsible for accepting the calls and faxes.  And, make sure to let the receptionist know who’s responsible for job listing.

8. State the date resumes will no longer be accepted

By stating when resumes will no longer be accepted you will save time and resources by letting perspective candidates know when the window will close, as job listings over three-weeks old tend to cause applicants to question whether the organization is still searching.  This may cause many of them to call to see if applications are still being accepted, thereby wasting everyone’s time when a simple note in the job listing can handle this ambiguity.  And, keep in mind, if need be, the online job listing can most often be edited later.

These are important items to consider when posting online job listings for the most efficient responses.  However, your chosen online job board should have the resources to help you post your best job description.  If they don’t, consider looking elsewhere.

Happy recruiting!

Sincerely,

LANC

Hello World!

Welcome to LANonprofitCareers.com’s (LANC) blog. Here we will focus on nonprofit HR best practices, nonprofit HR expert interviews, HR news, guest bloggers, and much more. Also, we’ll post inspiring and insightful HR quotes.

A little about us—we are the leading local, online career portal that services nonprofit organizations in Los Angeles and beyond. Our goal is to connect local nonprofit organizations, the backbone of our community, with local career seekers by offering the most advanced and relevant tools available, all while respecting and supporting the environment. We want to change the way local nonprofits and employees search for and connect with their specialized audience.

LANC caters to Nonprofit HR departments—we do everything! All you need to do is email us your job listings. We do the rest: 1) post the listing; 2) review the listing; 3) receive signoff on listing; 4) send detailed invoice; and, 5) follow-up phone calls and emails to make sure listing is pulling the desired prospects. And guess what? You can actually speak to us on the phone! Yes, real people!

But, back to the blog.LANonprofitCareers.com. Come back and check out blog.LANonprofitCareers.com frequently! We’ll have interesting items for you to comment on, question, agree, or disagree. Stay tuned!